First one is about the staff. Our staff (Sharon and Grant) are rarely ever on... im not saying that we need new staff, but if thats the only way we need to do that. I do realize that theres a 1:7 ratio. but online 90% of the time its 0:7...
Secondly, the server uptime. we eather need a new hoster or a better VPS because at the moment are uptime on Moparscape is 83%. thats because server is off almost all day now.